Before Your Visit

In keeping with current public health guidelines, we have implemented the following measures to ensure we can welcome you safely:

  • Seats are assigned.
  • As of September 1st, all people over 12 years old will have to show their vaccination passport and a photo ID to attend a show.
  • If you are travelling from outside of Québec, here is what you must bring as proof of vaccination.
  • A face covering must be worn at all times inside the building.

We recommend that you arrive 20 minutes early.

Evening programmes will only be available in electronic form.

The cloakroom and beverage service at the café-bar are unavailable for the time being.

Our front-of-house team will guide you to the performance space. Please follow the floor signage and maintain physical distancing with other spectators and staff when you move around the building.

Our front-of-house team will coordinate a gradual exit from the performance space.



We will encourage and facilitate ticket purchases online or by phone.

The box office is open Wednesday to Saturday from noon to 6pm and up to 30 minutes after show time. We strongly encourage contactless payment.

You must select your seat when you buy your ticket. Please use the electronic tickets sent to you by email when you arrive at the venue.

Latecomers will not be allowed into the performance space, and we do not offer ticket refunds or exchanges if you arrive late.

If you have any symptoms of COVID-19 or have been in contact with someone who tested positive for COVID-19 (please see Québec’s public health website for more information), we ask that you do not come to the show. If you are in this situation, please contact our box office: 514 525-1500 / [email protected]



A limited number of seats are available for people with reduced mobility. Please contact the box office to purchase your ticket so that we can optimize your experience at the venue.


We look forward to seeing you again! The box office team is back and ready to answer your questions at 514 525-1500 or by email: [email protected]